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ACES

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Frequently Asked Questions

What is an ACES certificate?
What do I do if I forget my account password?
How do I check the status of my application?
How do I revoke my certificate?
Should I protect my certificate with a password?
Registration frequently asked questions
What browsers are compatible with my ACES certificate?
How do I create a screenshot of my certificate?
How do I create a custom signature appearance in Adobe?
What are the reasons that IdenTrust must revoke your certificate?
What is the difference between account password and certificate password?


How To's

Backup / Export a digital certificate
Import a certificate
Install Software with-out an Optical Drive
Moving an ACES Certificate to a new computer
Renew a certificate
Replace a certificate
Test a certificate
Use my certificate to sign digital documents


Videos

ACES certificate retrieval in Firefox (option not available for D-Trade)
ACES certificate retrieval in Internet Explorer
Resolve issues for non-exportable private key


Downloads

Notary / Identification form [PDF]
Voucher order form [PDF]
Accepted IDs for ACES
Root certificate download and instructions for Internet Explorer
SSL CA certificate download


ACES Policy


RELATED CONTENT
Certificate Management Center
Application Status
FAQ: Before You Buy
HOW-TO: Backup a Certificate
HOW-TO: Replace a Certificate
FAQ: General
FAQ: ACES
FAQ: ECA
FAQ: IGC
FAQ: TrustID
PKI Basics
Certificate Security and Protection
Help using your Certificate
Change Control Schedules
Support Main
 

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