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BEFORE YOU BUY CERTIFICATE CENTER AFTER YOU BUY TRUSTID ACES ECA
ACES STEP-BY-STEP REGISTRATION PROCESS

Certificates > ACES > Step-by-Step Registration Process


ACES Business Representative Certificate

Obtaining an ACES Business Representative Certificate is a simple 4-Step process:

Step 1 - Application
Once you begin the online application process, you will need to provide the following information and then provide payment for the digital certificate:
  1. Name
  2. Job Title
  3. E-mail address
  4. Organization/Company Name
  5. State of Incorporation
  6. DUNS Number, if available
  7. Entity Type
  8. Organization/Company Business Address
  9. Organization/Company Phone Number

IMPORTANT: During the application process, you will be required to create a Passphrase. This Passphrase will be needed to retrieve your certificate once it is approved. Please remember or store your Passphrase in a secure place, as it cannot be retrieved once you have submitted it. It is stored in an unreadable format, so support personnel have no access to the original text you submit.

Payment
Payment methods: Credit Card, Order Number or Voucher Number

NOTE: To pay by Order Number or Voucher Number, you must submit your Purchase Order prior to certificate application. See instructions for more information.

Step 2 - In-Person Identification
During the application process, you will need to download the Authorization Agreement ID Form and then follow these instructions:
1. Complete the Authorization Agreement ID Form
2. Notarize the document
3. Submit the document per the instructions

Step 3 - Authentication
Processing of the ACES Business Representative Certificate application is carried out by an IdenTrust Registration Agent. This process consists of validating the information provided against independent data sources and sources within your company. Once the application is approved, usually within three business days, a Welcome Letter is mailed to the address provided. Please allow up to 5 days for the Welcome Letter to arrive in the mail.

Step 4 - Retrieval
Once the Welcome Letter is received in the mail, follow the instructions to retrieve your ACE Business Representative Certificate.

Apply Now - Online Application - ACES Business Representative



ACES Unaffiliated Individual Certificate

Obtaining an ACES Individual Certificate is a simple 3-Step process:

Step 1 - Application
Once you begin the online application process, you will need to provide the following information and then provide payment for the digital certificate:
  1. Name
  2. E-mail address
  3. Home address
  4. Phone number
  5. Social Security Number (SSN)
  6. Date of Birth (DOB)
  7. Driver's License Number or State ID

IMPORTANT: During the application process, you will be required to create a Passphrase. This Passphrase will be needed to retrieve your certificate once it is approved. Please remember or store your Passphrase in a secure place, as it cannot be retrieved once you have submitted it. It is stored in an unreadable format, so support personnel have no access to the original text you submit.

Payment
Payment methods: Credit Card, Order Number, or Voucher Number

NOTE: To pay by Order or Voucher Number, you must submit your Purchase Order prior to certificate application. See instructions for more information.

Step 2 - Authentication
Processing of the ACES Individual Certificate application is carried out by an IdenTrust Registration Agent. This process consists of validating the information provided in Step 1 against independent data sources. Once the application is approved, usually within 1 business day, a Welcome Letter is mailed to the address provided. Please allow up to 5 days for the Welcome Letter to arrive in the mail.

Step 3 - Retrieval
Once the Welcome Letter is received in the mail, follow the instructions to retrieve your ACES Individual Certificate.

Apply Now - Online Application - ACES Unaffiliated Individual



Volume Purchase
If your company would like to purchase a high volume of Business Representative Certificates, please call 1-888-339-8904. Discounts may apply and instructions on the Bulk Load process will be given.


Support
IdenTrust is available to answer questions and provide any assistance that you need to complete your ACES digital certificate registration. Contact the ACES Help Desk at helpdesk@IdenTrust.com or by phone at 1-888-339-8904. Customer Service Representatives are available Monday-Friday, 9:00 AM - 8:00 PM (Eastern Time).

In-Person Identification Form
The ACES Business Representative Authorization Form is provided during the online application process. Or you can open print out a copy of the form here. Requires Adobe Acrobat. Please note that you must complete an online application in addition to the Business Representative Authorization Form.

ACES Root Certificate Information
ACES Root Certificate Download and Instructions for Internet Explorer
ACES Root Certificate Download and Instructions for Netscape



Warning, to protect the identity of ACES certificate holders, only the certificate holder should be using the digital certificate. Allowing others to use your certificate through sharing your password, passphrase or private key weakens the security of the system and presents a security danger to the certificate holder. Those certificate holders found to have shared this confidential information will be notified that their certificates can be revoked.



SALES CONTACT
866.763.3346
ACESsales@IdenTrust.com

CUSTOMER SUPPORT
Helpdesk@IdenTrust.com
888.339.8904 (within the US)
801.924.8140 (outside the US)
M-F, 6am-6pm MST

ACES CERTIFICATE PRICING

HOW TO BUY
ACES Business
ACES Unaffiliated Individual
ACES SSL Server
ACES VPN IPSEC Client

LIST OF GOVT AGENCIES

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ACES Certificate Management Center
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ACES Certificate Policies
ACES FAQ
Root Certificate Downloads
ACES Brochure
ACES Voucher Order Form
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